Mr Matthew Trotter was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Reviews

 
Recommend
Trust
Listening
 
Page 22 of 52
 
Written by a patient at Spire Parkway Hospital
17th July 2019


Matthew is a true credit to his profession. Offered clear and concise consultations in a friendly manner so you knew exactly what the problem was along with a plan of action, which in my case led to surgical intervention. The operation was very clearly explained along with what the recovery journey would be like. The operation went smoothly and the recovery journey followed exactly what Matthew had predicted. When all combined together it installs confidence that you'll be fine - such a powerful feeling when having medical treatment.

Recommend
Trust
Listening
 
Written by a patient at Spire Parkway Hospital
31st May 2019


Mr Trotter was very pleasant, listened to me, checked my ears etc, put me at ease and offered advice on my first visit before referring me for Vestibular Physiotherapy, an MRI scan and a hearing test. He gave me confidence in both himself and that he would be able to help with my balance which was very bad and this was very important to me. He kept me informed of the results of the MRI scan. On my follow up appointment following my Physiotherapy sessions he greeted me as if he really remembered me and seemed as pleased as I was that the Physiotherapy had worked and that I felt so much better in myself as well as my balance being so much improved. He explained clearly that the symptoms could come back if I was “ under the weather” with a cold, cough etc etc in which case he told me to start the exercises again but if I was concerned at any time I could make an appointment to see him again.

Recommend
Trust
Listening
 
Written by a patient at University Hospital Coventry
11th May 2019


Dr Trotter has been my doctor for the last 15+years. He has done several operation on my ears over the years. Which have always gone well. He is very knowledgeable and helpful.One particular time sticks to me where he knowledge and understanding was second to none. I had a problem with my ear I got sent too 4 different specialists over a space of 3-4 week period and they told me its just a ear infection and not to worry even though I had said to them I’ve had this issue before and it was a perforated. In the mean time Dr Trotter had moved from one hospital to another and I had asked for a referral to him. I managed to get an appointment 5 weeks after this issue which wasn’t his issue he has moved out of my area and he was busy. Got to see Dr Trotter walked in shook my hand as always and asked how to the family always so welcoming. I told him what had gone on over the last few weeks he apologised and said lets have a look. He was in my ear seconds and said you have perforated your ear. You need surgery told me the process and what would happened asked me if I had any questions. The surgery was done couple month later.Dr Trotter is single handle the best doctor there is I’m under a lot of specialist for different thing but this guy is just another level!

Recommend
Trust
Listening
 
Written by a patient at Spire Parkway Hospital
11th April 2019


I have suffered with balance, dizziness and a feeling of pressure in my ear for almost a year. After having my first consultation with Mr Trotter I felt positive for the first time that my condition could be improved. Mr Trotter is a true gentleman, with a welcoming approach. He gives you plenty of time to explain your symptoms, without giving you the feeling that you are wasting his time. He treats you in a non-condescending way and gives you the opportunity to ask questions. After my examination , he was very thorough with his explanations and discussed a course of treatment to help alleviate my condition. Overall I felt listened to, not rushed and confident that my condition could be relieved. His professionalism is outstanding. I am not sure what more Mr Trotter could do to improve his approach to his patients. I can certainly recommend him for your ENT health care. Thank you for looking after me.

Recommend
Trust
Listening
 
Written by a carer at Spire Parkway Hospital
10th April 2019


Mr Trotter has accompanied the situation of my son for over an year, and he has provided great advice all the way. We have recently decided for the surgery (adenoids removal and grommets insertion), which was performed by Mr Trotter and his awesome team. Everything went amazingly well, and my son is suddenly a new kid. No issues recovering from the surgery, no more trouble with his hearing and he is now perfectly breathing through his nose. We are all very happy with the results and really thankful to Mr Trotter for his excellent job!

Recommend
Trust
Listening
 
 

Page 22 of 52